Add an email account to Outlook

There are several various kinds of email accounts you can apply to Outlook, such as Office 365, Gmail, Yahoo, iCloud, and Exchange accounts.

Some third-party email providers, like Gmail, Yahoo, and iCloud, prompt you to edit some settings on their official websites prior to adding these accounts to Outlook.

Outlook for PC

These steps are consistent regardless of whether you’re adding your first email account or further email accounts to Outlook.

  1. Choose File > Add Account.
  1. The appearance of the box will differ based on your version of Outlook.

For Outlook for Office 365 and Outlook 2016

Enter your email address and select Connect.

For Outlook 2013 and Outlook 2010

Enter your name, email address, and password, and press Next.

  1. If prompted, type your password again, then press OK > Finish to start using your email account in Outlook.

If you require instructions for creating an email account using advanced settings, see Use advanced setup to add a POP or IMAP email account in Outlook for PC.

To change your email settings, like incoming and outgoing server names, see Update your email settings in Outlook for PC.

Outlook won’t accept my password

If Outlook doesn’t accept your password and you’re confident you’re using the password for your email account, your email account might also need extra security measures.

Gmail, Yahoo, iCloud,, and AOL accounts have built-in two-factor authentication to help confirm that you’re the exact individual attempting to access your email account.

To add your email account to Outlook, you’ll need an app password, otherwise known as an application password. This varies from your standard email account password. A way you’ll know you require an app password is if you see the following message: 2-factor authentication is set up for your account. Please sign in using your application password.

The steps to obtain an app password are different for each email provider. Please see this section and the following pages for more information.


Gmail does allow you to add your account to Outlook without setting up two-factor authentication and using an app password, however, you have to activate a setting that permits “less secure apps” to link to your account. Although, this setting is not recommended. We recommend setting up two-factor authentication and utilising an app password.

To activate two-factor authentication and obtain an app password, use the following steps.

  1. Go to Gmail from your browser, then choose the Google apps icon in the upper right corner of the screen.
  2. Click My Account. Under Sign-in & security, pick Signing in to Google.
  3. Under Password & sign-in method, if 2-Step Verification is OFF, click the > next to OFF. Otherwise, skip to step 4.

a. On the first screen, select CONTINUE.

b. If prompted, type your Gmail password and then press NEXT.

c. Type your phone number and decide your preference for obtaining your verification codes; either by text message or a phone call. Then press NEXT.

d. Enter the code you received and press NEXT.

e. Select TURN ON to complete setting up 2-step verification.

f. Return to the previous screen by choosing the left arrow at the top of the screen beside 2-Step Verification.

  1. Under Password & sign-in method, pick App passwords.
  1. Type your Google password and then press Sign in. At the bottom of the next screen, choose Mail and Windows Computer from the drop-down lists, then pick Generate.
  1. Google will reveal a personal app password for you. Copy this password (without the spaces) and input this password when Outlook asks you for a password.

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