Add branching logic to a survey

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You can add branching logic to a survey so that the survey changes according to the responses to specific questions. In a survey that branches, questions appear only if they apply to someone’s situation. If the questions don’t apply, the person can answer a different set of questions or skip that set of questions.

For more info on creating surveys, see Create a survey. To see how to delete existing response data without deleting the survey, see Delete all data from an existing survey.

Updated May 10, 2017 thanks to customer feedback.

Add branching logic to a survey question

Before you begin adding branching logic, create your survey and enter all the questions that you want.

  1. If the survey is not already open, click its name on the Quick Launch. If the name of your survey does not appear, click Settings and then click View Site Contents. If the name of your survey does not appear, click Settings  then click Site Content, or click Site Actions  View All Site Content, and then click the name of your survey.
  2. Locate the survey, point to it, and click the survey title.
  3. On the Settings menu, click Survey Settings.
  4. Under Questions, click the question to which you want to add branching logic.
  5. Under Branching Logic, for each possible response to the question, select the question that you want to branch to. For example, if someone answers Yes to a question about home ownership, you might branch to the next question that is about owning a home. If someone answers No to the question, you may want to skip forward to a question that follows the home ownership questions. Some question types have a single Jump to option, which means that regardless of the response, the user should jump to the specified question. Question types such as Choice and Yes/No allow users to specify a branching option for each possible answer.
  6. Click OK.
  7. To insert additional branches to your survey, repeat steps 3 through 5. Notes: 
    • You cannot specify a branching option for each possible answer for Choice question types with the Checkboxes (allow multiple selections) display option. You can only choose a single Jump to option for this question type.
    • If you want to change the order of the questions in your survey, you should first evaluate any impact on the branching. If you reorder a survey so that the question that followed the branching logic is now before the question that contains the branching logic, the branching logic will be removed. A question can only branch to questions that follow it.

How to end a survey early from a question

Overview on using branching logic

This information was compiled using information courtesy of © Microsoft 2020. All rights reserved.

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