Recall or replace an email message that you sent

Applies to: Outlook for Office 365, Outlook 2019, Outlook 2016, Office for business, Outlook 2013, Outlook 2010, Outlook 2007. With message recall, a message that you sent is retrieved from the mailboxes of the recipients who haven’t yet opened it. You can also substitute a replacement message. For example, if you forgot to include anContinue reading “Recall or replace an email message that you sent”

My messages won’t send

Applies to: Outlook for Office 365, Outlook 2019, Outlook 2016, Office for business, Outlook 2013. Last modified April 12, 2017 If you see messages stacking up in your Outlook outbox or people you’re sending messages to aren’t receiving them, test the following methods to resolve the issue. These methods are arranged in order of fastestContinue reading “My messages won’t send”

I can’t start Microsoft Outlook or receive the error “Cannot start Microsoft Office Outlook. Cannot open the Outlook Window”

Applies to: Outlook for Office 365, Outlook 2019, Outlook 2016, Office for business Outlook 2013, Outlook 2010. Are you having trouble starting Outlook 2016, Outlook 2013, or Outlook 2010, or receiving “Cannot start Microsoft Outlook. Cannot open the Outlook window” error messages? We can solve the problem for you, or you can follow the troubleshootingContinue reading “I can’t start Microsoft Outlook or receive the error “Cannot start Microsoft Office Outlook. Cannot open the Outlook Window””

Something went wrong adding Gmail to Outlook

Applies to: Outlook for Office 365, Outlook 2019, Outlook 2016. If you receive one of the following errors when proceeding to add your Gmail account to Outlook, there are numerous steps you can take to resolve these errors. Repeated password prompts The connection to the IMAP/SMTP server was dropped. Please check the IMAP/SMTP server settingsContinue reading “Something went wrong adding Gmail to Outlook”

Outlook not responding, stuck at “Processing,” stopped working, freezes, or hangs

Applies to: Outlook for Office 365, Outlook 2019, Outlook 2016, Outlook 2013. Did you receive an Outlook not responding error? Is Outlook frozen on a screen that merely says “Processing”? Or does Outlook hang, freeze, or malfunction when you’re opening a file or sending an e-mail message? There are various possible reasons for Outlook toContinue reading “Outlook not responding, stuck at “Processing,” stopped working, freezes, or hangs”

Fix Outlook.com email sync issues

Applies to: Outlook.com If you’re unable to send or receive email, or can’t connect to Outlook.com, use these solutions. If you are having sign-in problems with your Outlook.com, Hotmail, Live, or MSN e-mail account, or you’re unsure how to sign in or sign out, read How to sign in to or out of Outlook.com Check yourContinue reading “Fix Outlook.com email sync issues”

Fix messages that are stuck in the Outbox

Applies to: Outlook for Office 365, Outlook 2019, Outlook 2016, Outlook 2013. When a message gets stuck in your Outbox, the most likely cause is a large attachment. Click Send/Receive > Work Offline. In the Navigation Pane, click Outbox. From here, you can: Delete the message. Just select it and press Delete. Drag the messageContinue reading “Fix messages that are stuck in the Outbox”

How to sign in to or out of Outlook.com

Applies to: Outlook.com. If can’t sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you’re not sure how to sign in or sign out, here are some solutions. Note: Some customers see a “Something went wrong” error message when they try to sign in with Safari on Mac. Read more at Fixes or workaroundsContinue reading “How to sign in to or out of Outlook.com”

Unblock my Outlook.com account

Applies to: Outlook.com. Your Outlook.com account might be temporarily blocked because we observed some unusual sign-in activity. As much as having your account blocked is frustrating, we also want to protect you from fraud or abuse. Here’s how to unblock your account. Unblock your account Go to https://account.live.com/ResetPassword.aspx to recover your account and reset yourContinue reading “Unblock my Outlook.com account”